Cookie Policy

1. Introduction

This Cookie Policy explains how Issoria Limited, trading as ChangeAble Limited ("we," "our," or "us") uses cookies and similar tracking technologies on the ChangeAble.ai platform (the "Service").

This policy should be read in conjunction with our Privacy Policy, which provides more detailed information about how we collect, use, and protect your personal data.

By using our Service, you consent to the use of cookies as described in this policy. You can manage your cookie preferences as explained in Section 6 below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookies by Duration

• Session Cookies: Temporary cookies that expire when you close your browser. They allow you to navigate between pages without having to re-authenticate on each page.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.

2.2 Types of Cookies by Origin

• First-Party Cookies: Set directly by ChangeAble for functionality and analytics.
• Third-Party Cookies: Set by external services we use, such as analytics providers or payment processors.

3. Why We Use Cookies

We use cookies to:

• Enable essential functionality of the Service
• Remember your login status and preferences
• Analyze how you use the Service to improve performance and user experience
• Understand user behavior and engagement patterns
• Provide security and prevent fraud
• Deliver relevant content and features

4. Cookies We Use

We categorize cookies based on their purpose and provide transparency about each category:

4.1 Strictly Necessary Cookies

These cookies are essential for the Service to function properly. They enable core functionality such as security, authentication, and accessibility. Without these cookies, certain features of the Service cannot be provided.

Legal Basis: These cookies are necessary for contract performance and do not require consent under GDPR.

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They remember your choices (such as language preferences, theme settings, or project views) to provide a more tailored experience.

Legal Basis: Legitimate interest in providing an improved user experience. You can disable these cookies through your browser settings.

4.3 Analytics and Performance Cookies

These cookies collect information about how visitors use the Service, such as which pages are visited most often, how long users spend on pages, and any error messages. This helps us improve the Service's performance and user experience.

Legal Basis: Consent (where required) or legitimate interest in improving our Service.

4.4 Targeting and Advertising Cookies

We currently do not use advertising cookies on our platform. If we introduce advertising or retargeting in the future, we will update this policy and obtain your consent where required.

5. Third-Party Cookies and Services

We use certain third-party services that may set cookies on your device when you use our Service:

5.1 Vercel Analytics

We use Vercel Analytics to monitor application performance and user experience. Vercel's analytics are privacy-friendly and do not collect personal identifiers.

Learn more: Vercel Analytics Privacy Policy

5.2 Supabase

Our backend infrastructure is powered by Supabase, which may set cookies for authentication and session management.

Learn more: Supabase Privacy Policy

5.3 Payment Processors

When you make a payment, our payment processor (such as Stripe) may set cookies to securely process your transaction. These services have their own privacy policies and cookie policies.

Learn more: Stripe Privacy Policy

Important: We do not control these third-party cookies. Please review the privacy and cookie policies of these services for more information.

6. How to Manage and Delete Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Block only third-party cookies
• Clear cookies when you close your browser
• Alert you each time a cookie is being set

How to manage cookies in popular browsers:

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

For more detailed instructions, visit your browser's help documentation:

• Chrome Help
• Firefox Help
• Safari Help
• Edge Help

6.2 Impact of Disabling Cookies

Please note that if you disable or block cookies:

• You may not be able to use all features of the Service
• You may need to manually adjust preferences each time you visit
• Some pages may not display correctly
• You may need to log in repeatedly

Strictly necessary cookies cannot be disabled if you want to use the Service, as they are essential for basic functionality.

6.3 Mobile Devices

If you access ChangeAble through a mobile device, you can manage cookies through your mobile browser settings or device settings. Refer to your device manufacturer's instructions for specific guidance.

7. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no industry standard for how to respond to DNT signals. We do not currently respond to DNT signals, but we respect your privacy choices and provide the cookie management options described in this policy.

8. Your Data Protection Rights

Under UK GDPR and other data protection laws, you have rights regarding your personal data collected through cookies:

• Right to Access: Request information about the cookies we use and data collected
• Right to Object: Object to the use of certain cookies
• Right to Erasure: Request deletion of cookie data (you can also delete cookies yourself)
• Right to Withdraw Consent: Withdraw consent for non-essential cookies at any time

To exercise these rights, please contact us at info@issoriachange.com or manage your cookies through your browser settings.

9. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

9.1 Web Beacons and Pixels

Small graphic images (also known as pixel tags or clear GIFs) that may be included in our emails or on our website to track user engagement and measure the effectiveness of communications.

9.2 Local Storage

We may use local storage (such as HTML5 localStorage) to store user preferences and application state. This data is stored on your device and can be cleared through your browser settings.

9.3 Session Storage

Similar to local storage but data is cleared when you close your browser tab or window.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

We encourage you to review this Cookie Policy periodically. If we make material changes, we will notify you by posting a prominent notice on our website or sending you an email.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

For more information about how we handle your personal data, please see our Privacy Policy.